I3P: IT Professionalism Program International Program for Standardizing Global IT Profession, M RAFFAI

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Content: SEFBIS Journal the Periodical of the Scientific and Educational Forum on Business Information Systems and the IFP TC8 Enterprise Information System Working Group HU ISSN 1788-2265
Editor in Chief: Raffai, Maria (Hungary, prof. at Szйchenyi University; Representative of IFIP TC8; Secretary of WG 8.9) Editorial Board: Avison, David (France, Essec Business School; IFIP TC8) Chroust, Gerhard (Austria, professor of Universitдt Linz) Dobay, Pйter (Hungary, prof. of Pйcs Univ. of Sciences) Fьstцs, Jбnos (USA, professor of MSCD Denver) Gбbor, Andrбs (Hungary, professor, Corvinus University) Lusti, Marcus (Switzerland, professor, Universitдt Basel) Roode, Dewald (South Africa, president of IFIP TC 8) Uchiki, Tetsuya (Japan, professor of Saitama University) Deschoolmeester, Dirk (Belgium, prof. at Mgmt School) Chaudhry, Sohail S. (USA, prof. of Villanova University) Xu, Li Da (USA, professor of Old Dominion University)
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Content I3P: the IT Professionalism Program Maria Raffai International Program for Standardizing Global IT Profession ...........................................................................2 Scientific Results ­ Modeling Katalin Kovбcs Formal and Semi-Formal Models ................................14 Tamбs Heckenast Model Based User Interface Development...................24 Scientific Results ­ Methodologies Pere Tumbas ­ Imre Petrovics Agile Methodologies in IS Development.......................36 Ferenc Brachmann ­ Csaba Zoltбn Bйres ­ Pйter Miklуs Supporting Requirement Specification Activities in Custom IS Development Process with ProMea Methodology and Software ................................................................45 Hiroki Tomizawa ­ Tetsuya Uchiki Proposal on IS Design Method Based on User's Role .52 ICT in Business Tьnde Rуzsa Economic Evaluation of ERP Investments for SMEs ...62 eGovernment Csaba Zoltбn Bйres ­ Pйter Бcs The 5th Level of CLBS as a new Way of Network Communication in eGovernment .........................................71 Education Tetsuya Uchiki Design of Oral Market Experiment Support System .....77 Programs, Conferences, Decisions Pйter Dobay ­ Mбria Raffai 5th Conference on Business Information Systems........87 Li Da Xu ­ A. Min Tjoa ­ Sohail Chaudhry The 2nd Conference on EIS: CONFENIS'2007 ............92 IFIP WCC 2008 ............................................................94 SEFBIS' Decisions 2007...............................................96
IT Professionalism 1. I3P: IT Professionalism Program International Program for Standardizing Global IT Profession MARIA RAFFAI Szйchenyi Istvбn University, Faculty for Engineering and Information Science eMail: [email protected]
"Global industries need global professions to promote high professional standards worldwide and to give public recognition to qualified practitioners. Professionalism of IT practitioners is at the heart of our aspiration. In the modern world, the IT industry is a global business with many international organizations, which require increasing mobility among the individual members of the IT workforce. Hence, employers face growing uncertainty when recruiting staff from outside their own countries." Charles Hughes (BCS President, 2005-2006)
Foreword The analysts studying the evolution and the progress of the effectiveness of IT investments have been declaring from year to year, that most of the IT projects are still failed. By the newest Gartner Group's statistics 75% of all IT projects exceed budget and schedule, and 33% fail altogether, that results a huge amount of the annual cost of IT failures. For example in Western Europe this sum was $140,5 Billions. By an OASIG survey the 80-90% of IT investments does not meet performance objectives, 80% are delivered late, and the 40% are abandoned as failures. Analyzing the problems, the causes can be traced back to different factors, but the main reasons are behind the knowledge, skills and experiments of IT professionals. By Aberdeen Group the effectively managed people assets have the potential to increase shareholders value by 30%. Sir Peter Gershon1 said, that every day we are faced with suppliers who claim about the performance of their products and we are bitterly disappointed. Other analysts such as Andrew Pinder2 stress, that most of the IT projects fail due to in- 1 a former Chief Executive of the UK Treasury's Office of Government Commerce 2 Senior independent non-executive director of Spring Group plc, senior executive of Entrust, chairman of Becta (British Educational Communications and Technology Agency) and a member of the Intel Global Advisory Board
competent suppliers providing poor solutions. The Office of Government Commerce (UK) argues their case in accordance with suppliers and concluded that the competent suppliers working with competent customers are 8 times more likely to deliver successful projects and noted ,,There is an exceptionally large discrepancy between best practice and common practice in IT". Gartner Group takes their conclusions further on and states that the average cost of replacing an employee is between 1-2,5 times the employees' annual salary plus benefit. Being in the possession of information about the failed IT projects and the human aspects of the problems and failures it is high time to deal worldwide with the requirements that the IT professionals are expected to do, and to give effective solution to solve the problems of the failed IT projects. The Initiatives At the IFIP World Computer Congress 2006 in Santiago de Chile, it was decided to "initiate a vigorous program of activity to promote professionalism worldwide" [18]. For the initiative of the BCS (British Computer Society), the ACS (Australian Computer Society) and the CIPS (Canadian Information Processing Society) a unique gathering of leading world experts was organized on January 8th and 9th 2007 in Cape Town (South Africa). The
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meeting addressed the key issues facing the IT industry today including lack of clarity of international professional skills and qualification, and worldwide mobility of IT professionals and commenced for a global IT profession. The participants concluded that the global recognition for IT professionals would provide major advantages to individual practitioners and for IT system users and suppliers. It was agreed that a Task Force made up initially of experts drawn from IFIP Member Societies should manage this program. Charles Hughes (he was charged with being the chair of the Task Force) should manage the International Professional Practice Programme (I3P). Basie von Solms (IFIP President-Elect) commented, that in order ,,to achieve recognition, IT professionals will require an accredited combination of education and experience, as well as undertaking Continuing Pro- fessional Development and committing themselves to a Code of Ethics." The Task Force recommendation reflects a strongly held point of view that there is now a very real opportunity to build and successfully implement an international IT profession based on globally recognized standards. As Information Technology is now a global industry, it needs global professions to provide ­ a common language in order to describe professional skills and competences, ­ a standard set of measurement for professional skills and competences, and ­ a mechanism for the independent assurance of quality of the professional skills and competences. It seems to be a powerful advantage that could deliver significant benefits to all involved to the commercial organizations seeking to sell professional skills, to those seeking to buy professional skills, to those interested in regulating the trade (for example, in terms of establishing effective immigration controls) and not least to the practitioners themselves. The meeting agreed to report its findings to the IFIP Council [7]. After having obtained the Council`s agreement, a more detailed proposal for establishing the scheme as well as the governance structure was developed. At Council 2007, the SEFBIS Journal 2008. No. 3.
IT Professionalism Task Force was asked to present its Final Report and business plan to GA 2007 (IFIP General Assembly) in Addis Ababa (Ethiopia). After acceptance of the report the GA agreed in ­ confirming the intention for IFIP to create and launch a global IT Professional Practice Programme and to welcome the good progress made so far; ­ inviting the existing Task Force to continue its work on the basis of the proposed Terms of Reference; ­ delegating to IFIP Executive Board the responsibility for oversight of Task Force activities and responsibility for decision making; ­ encouraging Member Societies to take an active role in developing and promoting the program; ­ providing funds for 2007 and 2008 to realize the program. Profession ­ Professionalism The basic aim of the IT Professionalism Programme is to improve the ability of business and other organizations to exploit the potential of information and communication technologies effectively and consistently in all fields of human endeavour and to develop a profession that is respected, trusted and valued [8]. Recognizing the importance of IT professionalism it is necessary to understand and define the related terms clearly and unambiguous. Looking up in dictionaries (e.g. [14]), we can find many different interpretations of the terms: profession, professional, professionalism. 1. The profession is ­ an occupation or vacation requiring training in the liberal arts or the sciences and advanced study in a specialized field, ­ the body of qualified persons of one specific occupation or field, ­ the act or an instance processing, declaration, claim. 2. Professional is performed by people who are ­ related to, engaged in or suitable for a profession, ­ engaged in a specific activity as a source of livelihood, ­ paid for the performed work and/or services, 3
I3P: IT Professionalism Program ­ having great skill or experience in a particular field or activity. By the British Computer Society's approach, a fully established professional is a practitioner, who has specific skills rooted in a broad base and appropriate qualifications, belongs to a regulated body, undergoes continuous development, operates to a code of conduct and recognizes personal accountability. 3. Professionalism is the key to improved performance, that involves ­ professional status, methods, characters or standards, and ­ the use of professional actors in some organized way. The professionalism is an aspirational standard with element of ­ competence: relevant up-to-date skills and capabilities to the particular task including non technical competences, supported qualification and maintenance through professional development, ­ personal integrity: a clear commitment to abide a code of ethics which is recognized as administered by the professional community, ­ accountability: a set of personal obligations and responsibility, ­ a public obligation regard for and contribution to the public good (protect the public interest) and to the professional community, and a Social Responsibility. Justice Sandra Day O'Connor (US Supreme Court) describes that the essence of professionalism is a commitment to develop one's skills to the fullest and to apply them responsibility to the problems at hand. Professionalism requires adherence to the highest ethical standards of conduct and willingness to subordinate narrow self-interest in pursuit of the more fundamental goal of public service [15]. Analyzing the terms and the definitions it can be concluded, that 1. a profession must ­ be a community controlled by regulation and/ or by governing bodies,
­ determine the knowledge, skills, attributes and experience required by professionals, ­ accept the standards of the professional communities, ­ specify those attributes and characteristics that distinguish a specific profession from the others, ­ give leadership to the public, and ­ be valued for its contribution to the society. 2. there is a very strong relation between the profession and the professionalism (see Figure 1-1).
serving the public (leadership, regulation, protection)
Competence Framework Has specific skills
Structure of appropriate qualifiacations Holds appropriate qualification
Core Body of Knowledge ((BBrroad Base)
Undertakes CPD
Abides by a code of conduct
Assessment Porcess
Common Code of Conduct
Source: [18] Ch. Hughes Figure 1-1. Relationship between profession and professionalism
Defining a Profession
After explaining the terms related to the profession, it is necessary to define the responsibility and the tasks of a regulated professional community. In order to define the IT profession let us check the general core requirements, what are: ­ specifying the core body of knowledge and competences, ­ setting appropriate minimum codes of conduct and professional standard, ­ enforcing rules and standards which recognize and protect the public interest,
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­ supporting members in there commitment to adhere to the rules and standards and ­ maintaining an acceptable Professional Competence standard, ­ providing sufficient capacity to implement and manage the above conditions. Setting out from the core expectations and needs, taking the IT technological, environmental and service demands into consideration there is a good chance to specify the IT profession. First and foremost it is necessary to emphasize, that an IT profession is not just about the ability to produce a technical product but also to apply IT to the business needs. The BCS's Programme for example has evolved from systems' emphasis up to using systems and information for the benefit of customers, end-users, the public and society [12]. Focusing on the customers' outcomes facilitates a better use of IT. The study team used a domain model (shown in Figure 1-2.) to evaluate findings and Draw conclusions. The figure shows three dimensions: the people (practitioners), the profession structure (bodies, etc), and the end-customers (e.g. businesses, government bodies, public).
IT profession members broader IT community
endusers society clients
IT professional institutions prof. structure regulation support representation
Source: [12] Figure 1-2. The 3 Dimension Domain Model of the IT Profession Studying the different professions we have to see that the grades of professionalism have varying requirements for technical and soft skills. A recognized IT professional {e.g. Chartered IT Professional (CITP), Chartered Engineer (CEng) or Information Systems Professional (ISP)} have to
IT Professionalism ­ belong to a recognized professional community for ICT workers, ­ share the understanding of a core body of knowledge (CBoK) with other professionals, and ­ demonstrate the capability to operate at the equivalent Skills Framework for the Information Age (SFIA, [13]) level 5 or above [8]. In the past a specialist with an engineering profession was expected to be responsible for the effective delivery of systems that met the requirements specified by the business. Nowadays and even in the future, the IT profession means much more. The IT profession has to be a business focused profession with a base of both technical and business competences, playing a full part at all stages of IT enables business change program and/or projects [22]. The SFIA being widely used in IT skills, trainings and development framework defines a two dimensional model that is concerned with the degree of responsibility exercised in the job role [13]. In this framework the IT roles are specified from the most important approaches such as influence, complexity, autonomy and business skills, and there are defined 6 categories and 17 subcategories classified in 7 activity groups of IT tasks (see Figure 1-3.). Since the disciplines of computer and information technology and the information processing belong to the applied sciences, and the IT professionals must work in very strong international coordination with other specialists from country by country; therefore the IT specialists must ­ conform to a code of conduct, ­ know and work within the limits of their capabilities, ­ be accountable for and submit to peer review of their actions, ­ undertake continuous professional development, ­ have their competence to practice e-assessed on a regular basis, ­ explain the implications of their work to stake- holders, recognize obligations to the profession as well as to their employer, ­ have regard to the public good, ­ contribute to the development of the profession, ­ support other professionals in maintaining professional standards and developing competences.
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I3P: IT Professionalism Program
Set strategy, inspire mobilize Initiate, influence Ensure, advise Enabl e Appl y Assist Follow
Strategy and planning Information strategy; Advice and guidance Business IS strategy and Planning Technical strategy and planning Development System development Human Factors Installation and integration Business change Business change management Relationship management Service provision Relationship management infrastructure Operation User support Procurement and management support Supply management Quality Resource management Ancillary skills Education and Training Sales and marketing Figure 1-3. The components and the structure of the Skills Framework for the Information Age
Striving to specialize all needs and characteristic of a profession the developers need to divide the process into sub processes and define the necessary information on three different levels. The Figure 1-4. highlights the layers and the components, the so called building blocks that we have to take into consideration. Let us explain shortly the different levels of the specification process: Level 1: A set of definitions to ensure a consistent base of common understanding. Only those items that are essential to provide a solid foundation for an international profession will be included in this level. Level 2: Intended to cover the other essential and some advisable ingredients for an effective profession in terms of both standards and governance processes. Having identified these ingredients, it is the intention
to allow individual national professional institutions maximum freedom to develop in a way that best fits their needs and priorities. These national institutions would be supported in this by clear advice and guidance. Examples would be included and models drawn from experience in other countries, together with detailed advice about the requirements for those aspiring to satisfy the international accreditation standards. Level 3: Includes the standards and processes necessary to ensure a consistent international standard for both national institutions and for individual practitioners. This should be based on arrangements under which national institutions meeting the required standards are accredited to award a recognized international practitioner qualification.
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LEVEL 1. Definitions and Requirements - scope of profession - common body of knowledge - definition of profession and professionalism - glossery of terms
LEVEL 2: National Standards
- skills framework - competency framework
- ethical and behavioural standards - disciplinary procedures
- entry criteris & career paths - support procedures
- academic requirements - certification standards & processes - qualifications architecture
- CPD requirements and review processes - review process for continual improvement - organizational professionalism
ADVICE and GUIDANCE
LEVEL 3. International Benchmarks - accreditation of professional institutions - certification & review processes
Figure 1-4. Three level of the specification process
Source: [18] Ch. Hughes
The Professionalism Program In the process of working out specifications, defining expectations, specifying schemes the British Computer Society plays the leading role, as the BCS set up its Professionalism in IT Programme in 2005. The program has had the active support of other professional institutions and trade bodies and of leading members of the IT and business communities drawn from both the public and private sectors. Significantly, the key objectives for the program are aimed not only to improve the traditional technical performance of IT practitioners but also to expand the ability of organizations to exploit the full benefits that IT offers. It seems clear that this BCS initiative was the inspiration for IFIP's International Professional Practice Programme. The I3P is to create an international IT profession, equivalent in prestige to established professions such as law, accountancy and medicine. This program will ­ enable organizations to fully exploit the potential of IT; ­ be respected by the stakeholders, including employees, employers, customers, academia, governments and key international bodies; and
­ be a source of real pride and aspiration for IT practitioners. I3P is promoting the accomplishments of IT professionals around the world. It is seeking to raise Public awareness of the vital role of IT in our modern world and the work of IT professionals in delivering the IT services on which our modern world depends [2]. Expectations, Body of Knowledge The Association for Computing Machinery (ACM) as a world leading organization in computing has already recognized for many years the importance of the unambiguous definition of the knowledge needs, competences, curricula and accreditation conditions concerning to the IT professions and defined the Computing Curricula and the accreditation prescriptions. In their newest proposal [1] the Joint Task Force on Computing Curricula (responsible community is the SIGITE: Special Interest Group on Information technology education) highlighted six important approaches of the IT professionalism, such as (1) the IT body of knowledge, (2) the LEARNING OUTCOMES, (3) the IT core knowledge, (4) the IT advanced outcomes, (5) the curriculum
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models and (6) the course descriptions [5]. In the new draft version the authors identified a BoK appropriate to baccalaureate IT programs (BSc courses), and subdivided the field into 13 knowledge areas which are then broken down further into units with individual topics and learning outcomes. The 13 key areas are as follows: ­ Information technology fundamentals (4 topics) ­ Human computer interaction (7 topics) ­ Information assurance and security (11 topics) ­ Information management (6 topics) ­ Integrative programming & technologies 7 topics) ­ Math & statistics for IT (7 topics) ­ Networking (6 topics) ­ Programming fundamentals (5 topics) ­ Platform technologies (6 topics) ­ System administration & maintenance (4 topics) ­ System integration & architecture (7 topics) ­ Social & professional issues (9 topics) ­ web systems and technologies (6 topics) In the process defining IT professionalism the Council of European Professional Informatics Societies (CEPIS) plays also a definitive role. It is seeking to improve and promote a high standard among Informatics Professionals in recognition of the impact that informatics has on employment, business and society. With its 37 Member Societies from European countries it is to provide a coordinated European voice that is able to represent the views of European IT professionals. The key IT roles that are based on the relevant professional requirement in today's IT environment are identified in the EUCIP (European Certification of Informatics Professionals) Profiles and Continuous Improvement document [9]. Within IT space there is defined 7 professional branches with 21 different specific roles (see Figure 1-5). Beside the above mentioned specifications there are models, metamodels proposed internationally, and there are initiatives in different countries that define knowledge classification orders. The IFIP Harmonization Program of Professional Standard (documents from 1999 and 2002 [20]) and the professionalism model worked out by IFIP TC 3.4 Workgroup [19] are excellent examples of this work dated back for many years. Working on the International Professional Practice Programme 8
the Task Force described as the first step what are expected to be the main building blocks and standards. The report presents eight, on the BCS' classification based requirements that must be met by a national certifying body that wishes its certificants to be recognized under I3P. By the defined requirements the certifying body must 1. identify the type of work its certificants can fulfill, describing the knowledge, skills, and competencies necessary to undertake that work, 2. have established a clear and explicit body of knowledge appropriate for professional certification. 3. describe the cognitive and practical skills required at a level appropriate for the work to be undertaken, 4. establish requisite competences, i.e. the proven ability to use knowledge and resources for the work to be undertaken, 5. have the processes and expertise required to evaluate the qualifications of applicants for certification, and 6. have the necessary organizational capability and maturity and undertake continuous review of standards and improvement of processes. There must be 7. a requirement for continuing professional development to ensure currency against the evolving body of knowledge, and 8. appropriate codes of conduct that provide clear guidelines to certificants. The BCS is clearly positioned to meet all eight points. CIPS would have considerable difficulty arguing that it can meet all eight points. Starting from the requirements ­against this list of eight key points­ the CIPS specialists are convinced that it is useful to define an eleven points list of the required knowledge by the current CIPS practices {[4]; see the CIPS BoK (Body of Knowledge3}. 3 The components of the CIPS BoK: (1) professionalism issues in information systems, (2) architecture, (3) networks, (4) databases, (5) object oriented programming, (6) project management, (7) service management, (8) Software Engineering, (9) system analysis, (10) system design, (11) the Internet and the Web SEFBIS Journal 2008. No.3.
IT Professionalism
- client manager - IS quality auditor - IS manager
- IT trainer - Help Desk supervisor - X-Systems Engineer service support specialists
IT business managers & professionals
solution consultants
IT administrator operational - data center & managers configuration manager - network manager - database manager
OPERATE technical advisers
PLAN BUILD
eBusiness& innovation agents
software designers
- sales & application consultant - enterprise solution consultant - logidstics & automation consultant - business analysis . IS project manager - IS analyst
- security advisor - TLC architect - IT systems architect
- software developer - systems integration & testing engineer - Web & multimedia master
Figure 1-5. Professional branches and roles
Source: [9]
The IITP The implementation of the professionalism varies from country to country and from discipline to discipline. There are countries where autonomous professional institutions are working, but there are others where the nationally approved qualification is combined with the statutory regulation. The mandate of the International IT Professional (IITP) Programme is to create and launch a global program, which includes recognized certification schemes for suitably qualified and experienced IT practitioners. The goal is to establish and have an internationally admitted "gold standard" for IT Professionals [21]. However, IFIP and I3P will not directly award the IITP designation. Rather, the national bodies will be audited to determine if their standards and procedures meet the new international "gold standard". A critical step in this process is to provide recognition for the members of this profession. I3P is therefore preparing to launch a scheme under
which any IFIP Full Member or Professional Affiliate body may seek accreditation to recognize its own individual members who have appropriate qualifications and experience as an ,,International IT Professional". To obtain accreditation, the IFIP member body will be visited by a small party of trained I3P assessors who will ensure that it has appropriate procedures for assessing applications from individual members for recognition as IITPs. IITP will be a means to recognize each designated practitioner as a trustworthy advisor within the discipline of IT, and ­ it will be based on a clear set of criteria establishing a global standard which incorporates the credentials established by accredited national associations, and ­ universally recognized, helping enable worldwide mobility for the IT workforce; and ­ it will establish credibility for those who have met its requirements.
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And it will do more. IITP will help employers to have a standardized set of prerequisites for specific IT roles within their respective organizations. These prerequisites will help mitigate the risk of cost overruns and project failure for organizations. They will help to ensure Corporate Governance in IT, and to help business, government and society gain maximum benefit from IT.
Finally, IITP will establish professional accountability, governed by a code of ethics and a code of conduct that all holders must follow. I3P recognizes the wide variety of patterns of professional development and regulation around the world. Consequently, I3P specifies what standards have to be met but leaves the task of demonstrating to individual bodies that those who wish to designate could correspond to the I3P criteria. Thus, I3P respects the different practices and traditions that operate in different jurisdictions.
Engagement Programme: Sponsors, Employers, Government and International Bodies
1/2 Platinum Sponsors Committed
- Total 3 Platinum Sponsors Committed - Engagement with UNESCO, EU, ITU
6 Global Employees Committed
Further 6 Global Employees Committed
2007
2008
2009
2010
Initiate the Program
Stage 1: Accreditation Stage 2: Accreditation Stage 3: Accreditation
Secure IFIP approval ACS, BCS, CIPS
Significant level of emp-
Secure TF Funding New I3P Body
loyer and government
Incorporated
recognition in Stage 1
Major Employer
countries
Engagement launched in
Initial Stage: Secure Approval & Funding
Major Employer Engagement launched in stage countries
2011 Stage 4: Accreditation
Launch Intern. Communication Programme
Web site operational
Formal Launch
Member Body
Pre-launch PR & Marketing Programme
PR Partner Appointed
Post-launch PR & Marketing Programme
25.000 IITPs Registered
50.000 IITPs Registered
100.000 IITPs Registered
150.000 IITPs Registered
Figure 1-6. The key tasks and the timetable of the I3P
Source: [21]
The Running Program The International Professional Programme had begun in 2006 (see chapter of this paper: ,,The Initiatives") continued on the basis of the terms of reference proposed and confirmed by GA in August 2007. In the last two years there were organized several meetings, discussions; the specialists re-
sponsible for the program prepared reports and proposals, won partners (IT firms, IFIP member societies) over the program, are engaged the IT employers, practitioners, customers, the responsible IFIP assemblies and committees (e.g. IFIP Council, General Assembly) made decisions. IEEE CS has joined the Task Force as a full member in addition to ACS, BCS, CIPS and IFIP. Relationship
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with Microsoft has been established; the I3P website is already under construction and the first accreditation visits of members are scheduled for this summer (June: BCS, July: ACS, August: CIPS). The Figure 1-6. represents the key tasks and the
timetable of the program, and the Figure 1-7. lists the most important performed milestones and prepared documents [17].
2006 November 2007 January March August October December 2008 January February April June September October 2009 March
Task Force initiation Task Force Report Council decision; Re-instate Task Force; Commit resources Report to General Assembly Meeting in Redmond (Ch. Hughes with senior Microsoft Corporation staff) and the 3rd Task Force meeting in Montreal Supporters engaged Meeting of Task Force members with senior MS staff, with Cybage (Cybage Software Pvt. Ltd. West Avenue, Kalyani Nagar, Pune India.) and Wunderman in Redmond Talks: Charles Hughes & Colin Thompson with other potential sponsors ,,Characteristics of a Professional" paper was finalized ­ ,,I3P Vision" statement and the ,,Draft assessment manual" for IITP documents were constructed ­ Non-binding ,, Business Term Sheet" for MS support was signed ­ Sybage commission to develop and host I3P; Web site to Task Force specification 4th Task Force meeting in Dublin; the first assessor training course with assessors from the five societies including Japan International standards developed and certification accredited International launch MS representatives attended part of Montreal Meeting Governance board appointed and program fully implemented
Figure 1-7. Milestone, decisions and documents of the I3P
The Task Force meeting in April 2008 was hosted by Microsoft in Dublin [16]. Prior to the meeting there was held an Assessor training for the representatives from ACS, BCS, CIPS and IEEE-CS who successfully completed it. Hiroshi Mukaiyama as the representative of both the Japanese government agency and IPSJ (Information Processing Society of Japan) attended the workshop component of the Dublin meeting [16]. During the meeting Task Force agreed on a name, IP3, and plans were made for incorporating the new body, probably in the United Kingdom. The next Task Force meeting will be in Milan where a Board will be appointed, to continue to oversee the running of the organization.
Analyzing the benefits for all stakeholders it can be unquestionable concluded, that the standard of IT professionalism results significant improvements in: ­ Project and programme success, ­ IT enabled business transformation capability, ­ Governance and compliance, ­ Business returns from IT investment, ­ Competitive edge for both IT suppliers and their customers, ­ Service delivery for both public and commercial organizations, ­ IT staff recruitment and retention, ­ Exploitation of information assets, ­ Career challenge and development for IT pro- fessionals.
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I3P: IT Professionalism Program
Customers for the products and services of the IT industry can expect improved project success rates with stronger innovation capability carried out by more effective and motivated staff. The suppliers of IT services will also benefit from a competitive edge in bidding for new business, improved consistency of development and delivery and improved relationships with customers. These benefits will in turn lead to enhanced business reputation. For the IT practitioner there is an ambition that a mature IT profession will attract high quality people, inspire high performance and represent a career aspiration and opportunity for a wide spectrum of people. These professional practitioners will benefit from higher rewards, improved career opportunities, more varied job opportunities and increased recognition and respect. ,,The work undertaken so far has highlighted the enormous opportunity that there is to create an international IT profession driving a vastly improved capability to exploit fully the potential of IT. Given the critical importance of that capability to global prosperity and quality of life, it is vitally important that a basis for international collaboration is formed involving professional institutions, trade associations, academia, major employer organizations and other interested players, aimed at exploiting that opportunity as rapidly as possible" [15]. References [1] ACM SIGITE: Computing Curricula ­ Information Technology Volume (Draft) ­ Final Report of the Joint Task Force of Computing Curricula managed by ACM and IEEE Computer Society, 22nd April, 2008 [2] Advancing the IT Profession ­ IFIP News, March 2008 [3] CEPIS ­ Professionalism ­ presentation on the IFIP World Computer Congress, Santiago de Chile, August 2006. [4] CIPS Body of Knowledge ­ Canadian Information Processing Society, 2006
[5] Computing Curricula 2005: The Overview Report ­ Document of the Joint Task Force for Computing Curricula cooperative Project managed by ACM, AIS and IEEE Computer Society, 2005 [6] Fabian, Robert: Possible CIPS + I3P Outcomes ­ www.rfabian.com/drupal 16.06.2008 [7] Hart, Roger ­ Hughes, Charles ­ Johnson, Roger ­ Moira de Roche: First Report of the IFIP Professional Practice Task Force ­ Cap Town, South Africa, 8.-9th January 2007. [8] Hughes, Charles: Characteristics of the IT Profession and IT Professionals IFIP Version 3.0 ­ IFIP Professional Practice Task Force, 19. February 2008. [9] Introduction to EUCIP Elective Level ­­ Document of EUCIP Ltd. (European Certification of Informatics Professional Ltd.), Appendix C: EUCIP Profiles and Continuous Improvement 2007. [10] Stamper, Jason: "Q&A: David Clark, British Computer Society" ­ Computer Business Review Magazine, 19th July 2007 [11] Johnson, Roger ­ Basie von Solms: Global IT Profession Comes Nearer ­ IFIP Task Force Press Release, January, 2007 [12] BCS Report on the Study of Established Professions to Validate the IT Professionalism Model ­ Document of the British Computer Society, 2006. [13] SFIA 3.0: The Skills Framework for the Information Age ­ Document of SFIA Foundation, October 2005. [14] The American Heritage Dictionary of the English Language ­ Editor: William Morris, American Heritage Publishing Co., Inc. and Houghton Mifflin Company 1st Ed. 1969; 3rd Ed. 1996. [15] Thompson, Colin ­ Hughes,Charles: The International IT Professional Practice Programme ­ British Computer Society, 2007. (http://www.bcs.org/upload/pdf/intpractice.pdf) [16] IP3: International Professional Practice Partnership (Dublin) ­ IP3 Newsletter Vol 1. 2008.
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[17] Hughes, Charles: IFIP Professional Practice Task Force ­ IFIP Document, March, 2008. [18] Workshop ,,Improving IT Practitioner Skills" (Charles Hughes, Roger Johnson, Joe Turner, Chris Avram, Geoff McMullen, Rodrigo Santos, Gerry Engel, Dong Yoon Kim, Barrie Thompson) at WCC 2006 in Santiago [19] Thompson, J. Barrie: IFIP WG 3.4 Professional Standards and best practices ­ Workshop "Improving IT Practitioner Skills" at WCC 2006 in Santiago
[20] Harmonization of Professional Standards ­ IFIP Document 1999, 2002. [21] Hughes, Charles: IFIP Task Force for the International Professional Practice Programme ­ Update Report ­ February 2008. [22] Raffai, Maria: Az IT-szakmaisбg szabvбnyosнtбsi programjбrуl (The IT Professionalism Programme) ­ IT Professors in Higher Education; Working Conference, Szeged, 2007 [23] Dickens, Gary: A Proposal for the I3P Launch Event ­ AVH Live Communications, 07.13.2007.
Scientific Results ­ Modeling Mбria Raffai is a professor at the Chair for Information Science of the Szйchenyi Istvбn University (Hungary, Gyхr). The focus of her scientific activity includes information modeling and engineering methodology, business process re-engineering improvement so far as operation research and decision making and is engaged with the research of the history of information science. She has developed a widely used and registered business process re-engineering methodology (BPR) adapted for the Central and Eastern European business cultures, having been applied successfully in several enterprises. As an acknowledged expert in information science she is taking part as chair of session and speaker on several conferences, publishes papers and books (author of 25 books and co-author in 13 books). She received her MBA diploma in economic sciences in 1969 with specialization of applied mathematics and Computer Science, took her doctorate diploma in 1975 and got the PhD degree in 1999. She plays very active role in teaching and spreading the IT culture, and in scientific and professional public appearance: since 1975 member and former vice president of John von Neumann Computer Society (2000-2006), chair of the Scientific and Educational Forum for Business Information Systems, chief editor of the SEFBIS Journal, Hungarian representative of IFIP TC8 Information Systems Committee, secretary of Enterprise Information Systems Workgroup (WG 8.9), member of several International Program Committees (e.g. IRMA, ISBIS, SM, IDIMT conferences). In recognition of her activity Mбria Raffai was awarded by the ,,John von Neumann Award" (1999), two Publication Awards (2000, 2001), ,,Master Professor Medal" (2003), and she received an Award for the activity performed in the Hungarian informatics (2006).
SEFBIS Journal 2008. No. 3.
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M RAFFAI

File: i3p-it-professionalism-program-international-program-for-standardizing.pdf
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